Dear Members

We’re going to maintain our system and remodel our work area during AM 05:00~07:00 on 13th Aug, 2013 in Taiwan. Please notice that and sorry for the inconvenience

Our mission is to keep developing better function for members. Thanks for your support. Mogan Global Shopping

During August 13th to August 18th, 2013, this is Public holiday in Japan.

It may affect the shipping date. During this period, you can still enjoy bidding and buying.

Mogan Shopping office will still provide service for you. Only the shipping will a bit delayed.

Sorry for the inconvenience caused. We ask for your kindly understanding. Thank you very much.

Dear Members

We’re going to maintain our system and remodel our work area during AM 12:00~9:00 on 21th June, 2013 in Taiwan. Please notice that and sorry for the inconvenience

Our mission is to keep developing better function for members. Thanks for your support. Mogan Global Shopping

Dear Members

We’re going to maintain our system and remodel our work area during AM 12:00~9:00 on 9th Jan, 2013 in Taiwan. Please notice that and sorry for the inconvenience

Our mission is to keep developing better function for members. Thanks for your support. Mogan Global Shopping

Dear member,

Mogan will power cut in 2/2 morning 8:30~ afternoon 3:00 because Taipower have to construct. Members can’t connect to Mogan’s serve during this period. Please notice that and sorry for the inconvenience.

Thanks for your support.  



Mogan Global Shopping

During April 27^th to May 6^th ,2013, this is Public holiday in Japan. Most of Japan store and Banks close down for a couple of days. We are afraid of no service of delivery available. However they will resume May 7th. During this period, you can still enjoy bidding and buying. Mogan Shopping office will still provide service for you.

Only the shipping will a bit delayed.



Sorry for the inconvenience caused. We ask for your kindly understanding. Thank you very much.

 

Happy Spring!!

Dear Mogan members:

Thanks for members’ support for Mogan.

For maintaining stability of system, Mogan will only show the information nearly a month of the history list of bid, tracking list of bid and all items of operation record. Please notice that and sorry for the inconvenience.

Thanks for your kindly understanding.

Dear members:

Moganshopping office will be closed for Chinese Lunar New Year holiday from Feb 9～Feb 17, we should be back to work on Feb 18.

If you have any urgent matter that needs our help during the holidays, you can still e-mail to moganshopping2013@gmail.com to us. We will try our best to give you a quickly response.

Happy Chinese New Year.

Hello, dear members of t Morgan:

Happy new year!!

Because the fluctuating range of the exchange rate is violent recently. For working in conjunction with logistics, our system will adjust commodity exchange expenses to 800 yen +8% instead of 700 yen +8%. Members can use Mogan’s voucher indefinitely. After use Mogan’s voucher, commodity exchange expenses will change to 800 yen +0%.

The adjustment of commodity exchange expenses will be implemented on 1/11/2013.But the adjustment was postponed to 1/15/2013 now. Please be noticed.



Mogan global shop thanks for your support.

Dear Members

To apply for a full refund, all outstanding payment(s) must be cleared up. If you are currently bidding or buying, please leave enough balance in your Mogan Shopping account. Once the items are received, we can send the item to you as soon as possible.

Our mission is to keep developing better function for members. Thanks for your support.
Mogan Global Shopping

Dear Members

We’re going to maintain our system and remodel our work area during AM 1:00~6:00 on 4th Jan, 2013 in Taiwan. Please notice that and sorry for the inconvenience

Our mission is to keep developing better function for members. Thanks for your support.
Mogan Global Shopping

Dear members

Thanks for your recognition and support of Mogan.

During Dec 26th, 2012 to Jan 8th, 2013, this is the major Japanese holiday. EMS will take off during this time. When members purchase goods in MID-DEC and they arrived warehouse in Japan later. It might send to you in EARLY IN JAN.

Please notice that and sorry for the inconvenience, thank you so much!

Dear Members

We’re going to maintain our system and remodel our work area.

So we cannot support any service in this period.

It will be on 2012, November, 6th, during 06:00 to 08:00(GMT+8).

Please forgive the inconvenience.

And we thank you for your kind understanding.



Mogan Shopping

Mogan`s PayPal accounts are temporarily unable to receive any payments. Please use the other payment options. we appologize for the inconvenience that brought to you. Thank you for your cooperation.

How We Can Consolidate Your Order

To consolidate your shipping order you must buy from the same seller of up to 10 items per order number during one sign-in purchasing session (up to 48 hours after first purchase), with open order status. If you buy from the same seller, they can send the items to us in one consolidated package, whereby it will be carefully delivered to you via consolidation shipping.

By doing so, we will co-work with the seller to:

1) combine the package for you to lower the overall shipping fee.

2) set a fixed service handling rate of only 700 Yen per order number.

3) apply a one-time charge for all shipping and service fees to reduce cost.

Why We Cannot Consolidate Your Order 

We are unable to consolidate shipping orders of items from different sellers due to the following:

1. Items from different sellers would arrive to our warehouse at different times thus causing delays.

2. Such orders would need to be repackaged resulting in further delays and higher cost due to larger packaging. 

3. Such repackaging has to meet Japan’s Post Office packaging standards inspection otherwise it would be  

    returned causing further delays.

4. Such repackaged orders have a higher likelihood of being inspected by customs due to the repackaging and  

    mix of items from different sellers involved, thus causing further delays and possible damage.

5. Each item(s) from a different sellers would need to be charged separately (thus increasing your costs), unlike

    if it was from one Seller.

However, if you wish to purchase items from different sellers into your order, we will ship each sellers item(s) separately from our Japan warehouse to have them reach you as soon as possible. Thank you for understanding and cooperation.

Dear Shopper,

Thank you for your inquiry regarding toy guns. Although we display these items on our site, only some can be shipped internationally. Any toy gun that appears real would not be allowed to pass customs and is listed as restricted items under shipping regulations. For more details we advise you to refer to our restriction item page: http://www.moganshopping.com/en/public/service/service.php?action=restricted_items

However, you could consider these keywords: G I Joe, Armored Combat Vehicle, Cannon (airfix) as a reference. If you need further information, feel free to contact us.

Our apologies for the inconvenience caused.

Thank you for your patience and understanding in this matter.

Regards

Mogan Shopping International Customer Helpdesk

We do not store items for you in Japan. If an item is too large to hold for your 20 days storage period, we will see it as unpaid item. Mogan Shopping does not accept for any reason failure to pay for items purchased. If failure to pay occurs, Mogan Shopping can take a range of action, including limits on buying and selling privileges or suspension of the account.



Also we do not provide insurance for item in our warehouse if it arrive and not be sent for over 20 days.

Allow us to remind you, please kindly complete the 2^nd payment within 48 hours. If payment is outstanding for 20 days, the account will be frozen and all the member function will be restricted till the payment all cleared up.



Thanks for your kindly understanding

 

Mogan does not bid or buy the above-mentioned items, and is not responsible for purchases of any medical items (cosmetics, vitamins, supplements, external used medicine, etc.).



Mogan owns the right to cancel the bid for the above-mentioned items.

Besides, here is the rule of prohibited and restricted goods for major countries.



For more detail information, please refer to here.



Thank you for shopping with us



Mogan Global Online Shopping

Dear Members

Due to Mogan website is powered by Firefox. We would highly recommend the Firefox or at least IE8 browser of choice. To help website work better, please refer to below:

 

 

Firefox : http://moztw.org/firefox/

IE9: http://windows.microsoft.com/zh-TW/internet-explorer/products/ie/home

 

Thank you for understanding

Mogan Global Online Shopping

Dear member,

Mogan will power cut in 2/2 morning 8:30~ afternoon 3:00 because Taipower have to construct. Members can’t connect to Mogan’s serve during this period. Please notice that and sorry for the inconvenience.

Thanks for your support.  



Mogan Global Shopping