Customer Service

Payment OptionsPayment Options

Hong Kong,Global
HSBC : Australian Dollars、Canadian Dollars、Euros、YEN、New Zealand Dollars、British Pounds、Singapore Dollars、Swiss Francs、Thai Baht、U.S.Dollars、RMB
Bank Name Type Link Attention
  • Bank Code:004
  • swift code:HSBCHKHHHKH
  • Account Number:112-251830-838

Bank Transfer ONLY, please click Payment Form

Payment form

If you don't remit payment to your "Easy Payment Account" and instead remit to Mogan Account by wire transfer in the bank,please follow the three steps listed below:

  • Complete the remittance in the bank.
  • Click"Payment Form"
  • Mogan accounting specialists check the remittance succeeded.

Bank charges for Remittance:

HSBC in HK Free

Banks in HK HKD 15

Oversea Remittance HKD 65

※Please contact our finance dept with any remittance inquiries +886-3-6676227#202

Credit Card Payments

Item Fee +Credit Card service fees =Total amount of credit card

Credit Card Yahoo !Auction Request for Japan purchase Yahoo/Rakuten
1st Payment x x o
2nd Payment o o o

Credit Card service fees

1st Credit Card Payments ,Item Fee +Credit Card service fees =Total amount of credit card
2st Credit Card Payments ,Ordering other fees+Credit Card service fees = Total amount of credit card
Payment Methods We Accept : VISA、MasterCard、JCB、China UnionPay.
The Order Transaction Upper Limit is NTD 40,000
Foreign Credit Cards (Issued out of Taiwan) have Foreign Transaction.
Suggest Cancel Auto-checkout (immediately after my last bid/buy), My Account > Account setting.
Note : customers are eligible to use the credit card only after the transactions at Mogan Shopping are over 3 purchases and has completed the second phase pay up.

About credited

  • If product about less-than-ideal, request for refund or change may not be acceptable unless received wrong or defective items.
  • If your ordered Item is out of stock 、you used a credit card to pay for your order, your credit card will be credited(Include Credit Card service fees).
  • The ordering should pay all of the credit card transactions in NTD (including refund),will surpass for two months to be unable to cancel the transaction.

if you have any questions, please have a look at our FAQ : Q&A


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