During August 11th to August 15th, 2012, this is Public holiday in Japan. It may affect the shipping date. During this period, you can still enjoy bidding and buying. Mogan Shopping office will still provide service for you. Only the shipping will a bit delayed.

Sorry for the inconvenience caused. We ask for your kindly understanding. Thank you very much.

Thank you for shopping with us:

Sorry for the inconvience, Moganshopping restarts PayPal service on July 20. This PayPal account only accepts JPY and USD.

If you have further questions, please feel free to contact us, Thank you.

Regards

International helpdesk

Thank you for shopping with us:

We are sorry to inform you that since some technical problems happened.

We are not be able to accept you payments by paypal.

It take 4-5days to restart PayPal service.

Please use another way for your payments.

We are sorry for the inconvience to you.

We will finish the process as soon as we can.

Regards

International helpdesk

Mogan's PayPal account:hironobu7545@gmail.com

Please send the payments to the above Email address. This Paypal account only accepts Japanese Yen & USD Dollars. After sending the deposits, it is necessary for you email to “cat69tw@moganshopping.com”  with your deposit amount and your membership within Mogan Shopping. We will transfer the amount to your account in Mogan Shopping within 24 hours.

Mogan`s PayPal accounts are temporarily unable to receive any payments. Please use the other payment options. we appologize for the inconvenience that brought to you. Thank you for your cooperation.

Members are not able to make payment transaction on Mogan Shopping website until they have successfully registered. To avoid any internet scamclaim, we do not accept any unknown payments until we have received the verified statement. In order to protect all parties concerned, please follow these steps on the official way to place your deposit or payment.

 

1.   Sign in and go to your Mogan account.

2.   Choose your preferred payment option, listed in your My Account overview page located bottom right.

3.   Access to  Alipay via Mogan Shopping to enable full operation setup via our platform.

Place the payment amount and continue theprocedure. Sometimes the payment is not complete, so please be patient and make sure you see the successful confirmation notice.

 

Note: Any unknown payment will be returned to the paid account within 5 working days if operated outside Mogan Shopping or without notice. Otherwise it is not possible for us to transfer your deposit into your Mogan account. Thank you for your cooperation.

Thank you for shopping with MoganShoppig:

 

Our Paypal account,

mogans2007@gmail.com

mogans2008@gmail.com

Mogan-Paypal@moganshopping.com

 

Due to the technical issues caused by Paypal.

The accounts are temporarily unable to receive any payments.

 

yoshiko0410@gmail.com

The above Email is our primary account for your Paypal deposites now.

The acoount currently only accepts USD and NTD.

 

Please only send the payment via this link.

http://www.moganshopping.com/zh_tw/member/remittance/paypal.php

 

Sorry for the inconvenience caused.

 

Feel free to send email to us

 

Regards

 

International Helpdesk

Due to the typhoon season, Mogan Shopping office is closed today since 12:00 pm (20th, June).

We will still process request via email.

The bidding system is still working.

Sorry for the  inconvenience caused.



Feel free to send email to us



Regards

International Helpdesk

Due to the heavy rain season, Mogan Shopping office is closed today (12nd, June).

We will still process request via email.

The bidding system is still working.

Sorry for the  inconvenience caused.



Feel free to send email to us



Regards

International Helpdesk

Thank you for shopping with Mogan.

Here are a few tips on how to get your refund.

If you qualify to our Refund policy, please follow one of the following steps:



a) My Account→Payment menu→Select item→(Click the Refund button) →Waiting for Approval

If you are not able to access the above process, it is ok to select another way to apply.

b) My Account→Payment→Refund menu→ (Click the Refund Application Form button - if necessary) →Waiting for Approval



We hope this can assure you a smooth and enjoyable shopping experience.

Thank you all for shopping with us and your valued support. The free service fee discount will expire for all our online shopping sites on June 6^th, 11:59 pm. After this, all ‘Shopping’ and ‘Buy for Me’ services will charge 700 Yen. Thank you for shopping with us and we look forward to servicing you again soon.  



Mogan Shopping Customer Service

We are pleased to inform you that Mogan Shopping’s website will have an upgrade.

This upgrade will occur on May 22^nd, 2012 from 11:00am to 3:00pm.

During this time, all bidding, buying and payments activities will be temporarily suspended.

We hope that this event will not cause you too much inconvenience and we look forward to serving you after this break. We expect your shopping experience will be improved after this upgrade

Sincerely yours and have a nice day
Mogan Shopping

Dear members,



Japan has released an update on their international shipping policy.

Any radio, wireless and any associated items will not be allowed to ship by air or sea.

To view all current restricted items, please go here

Please practice caution before placing any bid or purchase. If you need further assistance, please contact us.  

Thank you for your understand, patience and cooperation.



Mogan Shopping International Helpdesk

Dear Members



We’re going to maintain our system and remodel our work area.

So we cannot support any service in this period.

It will be on 2012, April, 30th, during 12:00 am to 1:00 pm.

Please forgive the inconvenience.

And we thank you for your kind understanding.



Mogan Shopping

During April 28^th to May 7^th ,2012, this is Public holiday in Japan. Most of Japan store close down for a couple of days. We are afraid of no service of delivery available. However they will resume May 8th. During this period, you can still enjoy bidding and buying. Mogan Shopping office will still provide service for you.

Only the shipping will a bit delayed.



Sorry for the inconvenience caused. We ask for your kindly understanding. Thank you very much.

 

Happy Spring!!

On rare occasions some package have to be returned due to the incomplete entered address. 

For international customers, please practice caution when entering and editing your delivery address information. 

A complete address requires a zip code, country, city and all specific details of the precise location.

Thank you for your cooperation.

If you have any questions, feel  free to contact us at: service@moganshopping.com

Mogan Shopping is very aware of the risks to online shoppers, if not protected well. To provide such a secure service our connections and pages are now SSL certificated.

Data entered in online forms when shopping or surfing goes through many different switching devices and servers.  To protect your data from interception, a special way of communication is used, called Secure Socket Layer (SSL) to ensure your shopping experience is reliable with peace of mind.

If you have any questions, feel  free to contact us at:service@moganshopping.com

Dear Customer,

On April 4^th,  2012, our office will be closed due to a public holiday in Taiwan.


If you have some urgent issue, please contact us via email to:service@moganshopping.com

Mogan Shopping – One of Asia’s Largest Online Deputy Auction & Shopping Malls

International Customer Support Helpdesk

Dear Customer,

From Feb 27th to 28th 2012, our office will be closed due to a public holiday here.


International Customer Support Helpdesk

Mogan Shopping wishes to send their apologies to our international customers that were unable

to place any bids on Yahoo! Japan Auction a few days ago.

After investigation, we found that their operating system was undergoing its annual maintenance and impacted the usability of its auction process.



We have resolved the situation and expect no more technical issues to occur.

We apologize for any inconvenience caused and hope you will return to bid and

buy though us. Thank you for understanding and feel free to send us your feedback, so that we may further improve our service for you.



Sincerely yours, have a nice day,

Mogan Shopping